Service & Support

Get all the help you need right here at our Hisense Support Hub

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Contact Us

Need to get in touch with us?
Send us a message.

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Product Registration

Proud owner of a Hisense product?
Please register your product.

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Manuals and Guides

Get helpful information about your Hisense products.

Warranty Information

Learn about your product's warranty terms and conditions.

Log a Service Request

Need to log a service request for your Hisense product?

Store Credit Request

Need to log a credit request for your Hisense product? (For store use only)

Software

To fully utilize the HDR function of compatible external devices, please download the latest firmware.

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Mobile Service - Fixquick

Repair Centre’s Kiosks & Fixquick – Repair at Workplace.

Product Accessories

To order or discuss available Hisense accessories, please contact a Hisense Customer Service Representative at 0860 447 3673 to speak directly to a Hisense Customer Support representative or send us an email at service@hisense.co.za. Hisense South Africa accepts a variety of payment methods for product accessories.

Hisense Customer Support hours of operation are :

Service Call Center

Mon – Fri (08h00 – 16h30)

Saturdays (09h00 – 14h00)

Public Holidays ( Closed )

 

Johannesburg
Service centre:

Western Woods Office Park,145 Western Service Road, Woodmead, Jhb, 2191

Contact Number – 0877019047

Email: servicejhb@hisense.co.za

Cape Town
Service centre:

Hirsch’s Complex, Cnr Koeberg & Racecourse Road Milnerton. Cape Town
Tel: 021 5554260

Email: servicecpt@hisense.co.za

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Frequently Asked Questions

FAQ

Answers to our customer’s most common questions.
See if the solution to your problem has already been solved here.