/ Consumer Protection
HISENSE SA SALES HOLDINGS (PTY) LTD has registered as a participant with the Consumer Goods and Services Industry Code and are bound by it. If you have a complaint about the goods or services provided by Hisense or require information regarding our internal complaints-handling process, please get in touch with us via our Contact Us page on our website (https://hisense.co.za/contact/), email [email protected] and contact our Customer Care Centre on 0860 447 3673. If we don’t resolve your complaint within 15 (fifteen) business days of you having notified us of it, you are entitled to approach the Consumer Goods and Services Ombud (CGSO), to assist in resolving the dispute. Visit the CGSO’s website at http://www.cgso.org.za/, email [email protected] or call 0860 000 272.
HISENSE SA SALES HOLDINGS (PTY) LTD is registered as a participant of the Consumer Goods and Services Industry Code and is bound by it. For complaints about the goods or services provided by Hisense, or for further information regarding our internal complaints-handling process, please reach out to us on through the ‘Contact Us’ page on our website (https://hisense.co.za/contact), email [email protected] and call our Customer Care Centre on 0860 447 3673. If we don’t resolve your complaint within 15 (fifteen) business days of you having notified us of it, you are entitled to approach the Consumer Goods and Services Ombud (CGSO), to assist in resolving the dispute. Visit the CGSO’s website at http://www.cgso.org.za/, email [email protected] or call 0860 000 272.
